Steps to connect an HP Elite x3 to an external display with Microsoft Continuum through a wired connection: Plug the power cord for the adapter or dock into a power outlet. Similar Threads - elitebook 2540p black HP Elitebook 8470P Touchstyk and top buttons unresponsive and not detected Vaardu , Dec 26, 2019 , in forum: HP Business Class Notebooks. The connection to the external monitor and the network works fine - but I cannot seem to plug in any peripherals into the USB ports on the docking station. When using an external monitor, you might want to close the computer. For optimal performance, use the monitor menu to disable Input Auto-switching if it is enabled. I do not know how to resolve this. Use Windows Key + P to extend the display again to the external monitor. I have an HP EliteBook 745 attached to a VellBox 2 port DispalyPort KVM switch. D6000 Universal Dock external monitor issue. Download the latest drivers, firmware, and software for your HP EliteBook 840 G5 Notebook PC. Most external monitors receive video information on the computer using the external VGA video standard. Click on view all option on the upper left corner. thin, and light HP EliteBook 820. Part 1 The need to connect an external monitor or screen to your current laptop. Method 2: Please Update all the device drivers from the device manager and check if the issue persists. Laptop refuses external monitor - posted in External Hardware: Solved: scroll to bottom for outrageous solution. 3" diagonal HD SVA BrightView micro-edge WLED-backlit (1366 x 768) Intel® UHD Graphics 620. An issue may occur when trying to set the external monitor as the main display when it is connected to the Dell D6000 Universal Dock. I do not know how to resolve this. 0 Audio device [0403]: Intel Corporation Haswell-ULT HD Audio Controller [8086:0a0c] (rev 09. HP ZBook Studio G4-Y6K17EA HP EliteBook 850 G5 3JX58EA Lenovo ThinkPad T580-20LAS01H00 HP EliteBook 1050 G1-4QY20EA Dell XPS 15 9570 i7 UHD Apple MacBook Pro 15 2018 (2. -> Is not hte port of the TV or my Laptop. For more information on configuring an external monitor, see Configuring an external monitor on page 7. Hp EliteBook 8760w Pdf User Manuals. 90(exc) HP EliteBook 840 G3 CLICK LINK to view on Ballicom. I have a 2740p with the HP docking station and an external monitor. HP Spectre accessories. press the Windows logo key + P (Or Fn key + F4) and check if the setting is chos. last week my HP Elitebook 8460w arrived and I thought I should write a little review. EliteBook Folio 1040-G1 Laptop pdf manual download. I have an HP EliteBook 745 attached to a VellBox 2 port DispalyPort KVM switch. The document is subject to change without notice. This also applies to the Probook. 1, AUO) with an official display cable(DC02C00A100, 40pin at panel side, 4Lane eDP), and your vBIOS version is newer than mine. The HP Elitebook 2170p is a light and durable business notebook with above-average battery life, but its small touchpad makes it tough to execute Windows 8 gestures. I plug it in just as usual and pull up the display menu, and it only shows one. Best answer: Hello, Try this 1 Unplug the power cord Remove the battery Hold the power button for 60 seconds Connect the power supply then try to switch ON the laptop and later put the battery back into the laptop. Right-click an empty area of the Windows desktop and select Screen Resolution. HP EliteBook 1040 G4 Article created and published by Leo Mihali. HP's new EliteBook 840 G5 features an 8th-gen quad-core Core i7, 32GB RAM, a 1TB SSD, a Sure View privacy display, and 4G LTE connectivity. Elitepad 1000 not recognizing external monitor. I have been running a single external display alongside the native laptop screen via VGA. 2 SSD, 16 GB DDR4 RAM, 3+ hours battery backup, HD webcam, 12. HP Pavilion 13-an0057tu. - Fixes an issue where certain monitors (including Z27i and Z30i) do not display properly while connected to the dock. Regards, Joe. I have every driver in HP's Softpaq database installed. hp laptop also does not show advanced display settings. Webcam LED (Select models only) 11. I also tried docking station VGA port, tried different drivers, tried upgrading BIOS, tried to boot laptop with screen closed and external display. This tutorial will apply for computers, laptops, desktops,and tablets running the Windows 10 operating system (Home, Professional, Enterprise, Education. When I click "detect" it doesn't detect a second dis. In W10 it doesn't detect the HDMI even though my TV does. GeForce driver conflicts. external keyboard attached to any of the USB ports isn't recognized - no typing works. The answer depends on the connector on your laptop which you haven't old us and the connector (s) on your monitor which you can see and tell us ( I don't want to have to go look at the manual for your monitor to answer your question). 4 Oxygen Free HDMI Cable - 3D READY 1 £6. In-depth review of the HP EliteBook 8770w DreamColor (Intel Core i7 3610QM, NVIDIA Quadro K4000M, 17. Most external monitors receive video information on the computer using the external VGA video standard. I'm having a very difficult time accessing my WD 1 TB Mypassport external drive. But the HP store is not just about computers. Hardware detection on HP support page does nto detect the monitor either. I have similar problem with HP laptop HDMI output'display' shows 1&2 monitor but no picture on second monitor. Do not allow another hard surface, such as an adjoining optional printer, or a soft. Connect the external monitor to the VGA or HDMI port on your laptop and power on the monitor. Method 2: Please Update all the device drivers from the device manager and check if the issue persists. They work fine until you try to connect to an external monitor/TV/projector and then the trouble begins. HP EliteBook x360 1040 G6 Notebook PC Elevate expectations Precision craf ted with a unibody CNC aluminum design, the industr y leading features of the HP EliteBook x360 1040 include built-in privac y , hardened securit y , and collaboration tools all in one highly versatile 360° design that lets you work the way you want. 4 kg) with various mesurements, benchmarks, and ratings. I have an HP Pavilion dv1145ea widescreen laptop (running XP Home with service pack 3) which I am trying to connect to a digital projector in order to show a DVD movie at a public meeting tomorrow. - Examples: "SL-M2020W/XAA" Include keywords along with product name. HP Pavilion 13-an0057tu. But after upgrading my kernel to 4. On rare occasions, it works but it is not reliable. How to install Debian/Linux on a EliteBook 840 G3. Unplug the external monitors and try the below steps. HP offers a variety of power cables and adapters (each sold separately) for your overall computing needs. Only the laptop's LCD display can be set to the main display and the external monitor will not show as a choice in the Intel Graphics application. If you have a USB-plug keyboard, plug it in. It's definately better than my desktop monitor HP Compaq LA2306x. The laptop measures at 338 x 237 x 18,9 mm and weighs at 1,54 kg. 1, AUO) with an official display cable(DC02C00A100, 40pin at panel side, 4Lane eDP), and your vBIOS version is newer than mine. I have the same hp elitebook 8460 p laptop and my configuration is (external cables/ hardware): vga cable -> vga monitor DP converter to HDMI -> HDMI cable -> Samsung flat screen. Email to a Friend. The Driver Update Utility downloads and installs your drivers quickly and easily. I can't see the device manager with additional hardware detected either. Monitor is HP LA2205wg. It's also cer tified to meet EN/IEC 60601-1-2 technical. 4) Restart your computer and check to see if Windows 10 / Windows 7 can now detect your second monitor. This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. All laptops that we sell are corporate used and undergo a 20-point quality check, so that we can give our customers defect-free high quality products. not sure if I should junk monitor or if it is still good. I have another HP EliteBook which I use with this monitor and cables and everything works fine. External Monitor Not Working Via HDMI Cable: Summary: After updating from 1703 to 1809 we are experiencing an issue where the external monitor has stopped working. Option 1: Update drivers automatically. HP ZBook Studio G4-Y6K17EA HP EliteBook 850 G5 3JX58EA Lenovo ThinkPad T580-20LAS01H00 HP EliteBook 1050 G1-4QY20EA Dell XPS 15 9570 i7 UHD Apple MacBook Pro 15 2018 (2. 5 on an HP EliteBook 2540p. If your laptop won't detect the second monitor, this option will not show, or it doesn't detect an external monitor. ENVY Monitors and acessories. Now HP elitebook 8440p with docking station does not detect external monitor. 9 kg) with various measurements, benchmarks and ratings. I have a HP Elitebook Folio 9480m for work (first day at a new job was yesterday) that will not allow me to use the dual monitors. For the varied demands of everyday business, the HP Elite, HP Pro, and HP Z series products provide businesses with options for just about any need. Whatever monitor is connected, "flickers" on and off, sometimes to the point you cannot use it. The monitors I am using are "setup computer to use multiple monitors". I have the same hp elitebook 8460 p laptop and my configuration is (external cables/ hardware): vga cable -> vga monitor DP converter to HDMI -> HDMI cable -> Samsung flat screen. No video on hp elitebook - posted in Internal Hardware: I hadnt used my hp laptop for maybe 2-3 weeks. - Fixes an issue where the audio on a conference call initiated with the dock does not function properly. I have 3 HP Elitebook 840 G3 notebooks running Windows 10 Pro that black out the external screens connected via displayport back to the Ultra Slimline dock. My laptop cannot detect external Monitor Ok so i have Sager np9150 laptop with nvidia 670m 1. Bios and safemode can use laptop display, but during normal boot Bios logo moves from laptop to external hdmi or vga. I have a firmware, the AMD Graphics Driver and the ViewSonic driver to the latest versions but I still have the same issue. To use it, just plug in your HDMI output device and switch the computer from PC mode to HDMI mode using the HDMI IN button under the bottom left hand side of the display. The connection to the external monitor and the network works fine - but I cannot seem to plug in any peripherals into the USB ports on the docking station. Discussion in 'Hewlett Packard' started by ag95keri, Jan 24, My searches only came up with external monitor issues for the EP 900, and it seems there was a software/firmware update to fix that. - Fixes issue when setting the resolution to 1280x800 while in clone mode with. Windows 7 will apply the last known display topology, which is the state of the laptop after step 4 above. had a PC monitor cord input). Use Windows Key + P to extend the display again to the external monitor. You’ll be fine watching movies on YouTube or looking at photos, but more complex tasks may be slow. The only thing they mentioned was that it didnt have a charging cable. ENVY Monitors and acessories. Dual External Monitors on the HP EliteBook 2540p I'm very confident that you can get two monitors to work on whatever EliteBook model you have — probably with nothing more than a DisplayPort to HDMI cable or a DisplayPort to DVI cable (depending on what connector your second monitor has — the one not using the VGA port). 4) Restart your computer and check to see if Windows 10 / Windows 7 can now detect your second monitor. Save up to 24% on select. HP Smart Travel - Power adapter - AC 100-240 V - 65 Watt - for HP 250 G4; EliteBook 820 G2, 840 G1, 840 G2, 850 G2; EliteBook Folio 1020 G1 R 1,126. We've purchased three of these docking stations for our office and after a few months of working fine, the two external monitors for. Now, I've switched to Windows 7, but now my computer cannot detect the external monitor. Earlier in 2017, Microsoft released fixes related to address PowerPoint and Skype for Business being the wrong size. System Configuration Sadly the HP Elitebook 8460w is not available in Switzerland, so I had to order it in the US and this is the configuration I ordered. but nothing is visible anywhere else under windows config. When I upgraded to Windows 10, I plug and unplug the external monitor and it is not detected by the operating system, only one display is shown- However if I run the computer with the lid closed the external monitor gets the signal. 5gb ram graphic card and integrated Intel hd 4000. Windows 7 will apply the last known display topology, which is the state of the laptop after step 4 above. The HP EliteBook 8560w comes with a limited three-year warranty that includes standard parts and labor onsite. Here is a step-by-step guide for you to fix Seagate external hard drive not showing up in My Computer in Windows 10. The laptop has its own LCD display, as well as an external VGA connector and a DisplayPort plug. press the Windows logo key + P (Or Fn key + F4) and check if the setting is chos. Works great with my HP Elitebook 840 G3. 0 adapter GTX960 video card (origina. I'm running Ubuntu 18. 0 ports √ √ √√√√ VGA (Dsub 15-pin) supporting the following: 2048×1056 external resolution @ 75Hz 1920×1200 external resolution @ 60Hz HDMI v1. What is the make and model of the external hardware devices? it's giving me three warnings "Unknown device is not working properly" and. Text looked bold and clear on the screen as we read. A Disc Does Not Play. VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect) Docking HP 2540 Docking Station Keyboard/pointing devices Full-size keyboard Dual point (pointing stick and TouchPad with scroll zone) Spill-resistant keyboard with HP drainage system. In this scenario, the computer doesn't detect the external monitors. The document is subject to change without notice. Use the computer only on a hard, flat surface. SOLVED: Thinkpad T420 does not recognize external drive For a few years I have been working with an HP Elitebook 8460p to which I connected an external drive, a Western Digital Element 2042. Touch Fingerprint sensor 3. - Fixes issue when setting the resolution to 1280x800 while in clone mode with. OMEN monitors and accessories. Windows 10 won't recognize VGA monitor I have connected my new HP / Windows 10 laptop up to my VGA monitor (which worked with my last laptop under Windows 7). It is recommended for the affected HP systems (shown below) to download and install the latest HP BIOS update (dated on or after Feb 1st, 2019). * HP EliteBook 8570w - I've tried updating drivers on laptop and monitors. HP EliteBook 8570p Core i5 - 3rd Generation is no run-of-the-mill system designed for the masses. A major caveat of this setup is the fact that even though the EliteBook's internal display panel will work, it will not be accelerated by any GPU, as it will be forced to use "Microsoft Basic Display Driver" to avoid Quadro vs. The answer depends on the connector on your laptop which you haven't old us and the connector (s) on your monitor which you can see and tell us ( I don't want to have to go look at the manual for your monitor to answer your question). Vaardu, Dec 26, 2019,. The external monitor was working fine before the. I have an HP EliteBook 745 attached to a VellBox 2 port DispalyPort KVM switch. thin, and light HP EliteBook 820. Elitebook 8560w 'battery not detected', wont charge. I'm running RHEL 6. Even when plugged in, the "detect displays" button within the default settings app doesn't do anything. Check the ports on the back of the external device to which you want to connect, such as an LCD monitor or television set, and find out which type of port it uses. It detects the connection but when I try to connect it does not work: Laptop won't connect/can't detect wifi: Laptop won't DETECT TV when connected via hdmi: Toshiba laptop won't connect or detect wifi: Sound Card not detected when laptop boots up with external monitor (mini dp) connected - Alienware 15 R2 (4720HQ) My HP DV7 laptop screen is broke. 69 incl VAT Limited or No Stock. EliteBook Folio 1040-G1 Laptop pdf manual download. Hot plug/unplug with auto-detect for correct output to wide-aspect vs. 5 inch screen, like in new condition. SOLVED: Thinkpad T420 does not recognize external drive For a few years I have been working with an HP Elitebook 8460p to which I connected an external drive, a Western Digital Element 2042. How to add a second hard drive or Solid State Drive to an HP Elitebook 8460, 8460p, 8460w, 8470p, 8470w by replacing the DVD optical drive with a drive caddy. To set the external monitor as an extension of the primary monitor, click Extend. I have tried two different projectors, I have installed the latest drivers available, and I have tried mutiple ports. I am was trying 3 months but i dont know what is wrong. I went to my display settings and it doesn't even recognize a second display, for some reason it thinks the external monitor is the main screen. 52kg Price: 2100. HP Elitebook/HP 2013 Docking: Elitebook will acknowledge only an external monitor at the same time I have a HP Elitebook that I anchor on a HP 2013 Ultra Slim Docking Station. Stand up to the workload with an EliteBook that passed MIL. I'm not sure if this is a software problem with the HP or if the HDMI port is actually bad. doesn't detect it. RE: External monitors periodically go blank Our issue seems to be with the WD15 , mini display port. A laptop prides itself on having a myriad amount of benefits, including its portability, convenience as well as efficiency. Indeed, the screen of this monitor stay. 04, my laptop has been unable to detect/use an external monitor attached via HDMI. To add the external monitor, locate the monitor connector on your laptop’s back or side. The computer does not detect the optical drive; A disc does not play; A disc does not play automatically; A movie stops, skips, or plays erratically; A movie is not visible on an external display; The process of burning a disc does not begin, or it stops before completion; A device driver must be reinstalled. Whether you’re a student, a CEO, or a just a casual PC user, setting up an external monitor for a laptop is one of the best hacks for improving your overall productivity. Plug in the monitor. Re: HP Elitebook 8440p Graphics. 2 SSD, 16 GB DDR4 RAM, 3+ hours battery backup, HD webcam, 12. The update from HP includes a USB-C charging fix that res. For optimal performance, use the monitor menu to disable Input Auto-switching if it is enabled. 0 GHz, 6 MB L3 Cache). A Movie Is Not Visible On an External Display. I have plugged in a monitor into the VGA on my laptop, however the display will not show up on the computer. the monitor im trying to connect to is a Lg Flattron wide 2000:1 digitial fine contrast with 5 ms response time. Open the Control Panel and select the Power Options page. 69 incl VAT Limited or No Stock. Text looked bold and clear on the screen as we read. Hp Docking Station Not Detecting Second Monitor. 4 supporting: up to 1080p. HP EliteBook 745 A10-8700B 14 8GB/500 PC P4T38EA Exdemo (A1 Condition), from Athema Services Ltd 0330 998 0630 0330 998 0630 [email protected] Click to Enlarge The HP EliteBook 850's 15. * HP EliteBook 8570w - I've tried updating drivers on laptop and monitors. This also applies to the Probook. Dual External Monitors on the HP EliteBook 2540p I'm very confident that you can get two monitors to work on whatever EliteBook model you have — probably with nothing more than a DisplayPort to HDMI cable or a DisplayPort to DVI cable (depending on what connector your second monitor has — the one not using the VGA port). Re: HP Elitebook 8440p Graphics. Subscribe to RSS Feed. 1 Gen 1 Type-A ports, one of which doubles as a charging port. Strange enough, when the device is connected it gives a "beep" sound, normally windows makes when you add new device like USB strick/hdd. My Hp elitebook 8570p laptop does not detect my external monitor HP Compaq LA2306x using VGA cable connected through a docking station, the monitor recommended resolution is 1920x1080, but the laptop is only 1600x900. Desktop PCs typically allow up to two external monitors without the need for an expansion port or additional software, although HP PCs with HP Multi-Display Capable technology can easily support up to three monitors. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update" Need help finding your product name or product number? Already have an HP account?. Strong security, powerful manageability Protect, detect, and recover from malicious attacks with HP Sure Start with Dynamic Protection - the industry's first self-healing BIOS that monitors and. - Fixes issue where using two monitors, one VGA and one DVI, the unit will not detect the DVI monitor after undocking and redocking unit. Hp EliteBook 8760w Pdf User Manuals. IR Camera (Select models only) 10. Open the Control Panel and select the Power Options page. Hp EliteBook 2760p Pdf User Manuals. Click on Troubleshooting tab. Get out there. 0 ports √ √ √√√√ VGA (Dsub 15-pin) supporting the following: 2048×1056 external resolution @ 75Hz 1920×1200 external resolution @ 60Hz HDMI v1. Click Next to run the Hardware and Device Troubleshooter. The only issue I have is I can not connect an external screen through docking station by USB type C to my laptop. The document is subject to change without notice. HP EliteBook 745 G6 Notebook PC Accessories and ser vices (not included) HP Thunderbolt Dock 120W G2 Reinvent docking and boost productivit y with our most versatile Thunderbolt™ dock , the small , sophisticated HP Thunderbolt Dock G2. uk Cart Contents Checkout My Account. Also, the computers cannot be charged through the USB-C ports. Drivers say they are correct and updated. In this case, the monitor was recognized by the W540. Kindly swap the monitors to isolate the issue. Reset Systems Offers — Refurbished HP Elitebook 820 G3, i7 processor, 6th Generation, 512 GB M. My laptop cannot detect external Monitor Ok so i have Sager np9150 laptop with nvidia 670m 1. I have tried two different projectors, I have installed the latest drivers available, and I have tried mutiple ports. The Driver Update Utility downloads and installs your drivers quickly and easily. All laptops that we sell are corporate used and undergo a 20-point quality check, so that we can give our customers defect-free high quality products. The interesting thing is that when I go to settings under properties it shows an icon of an old computer monitor (not a flat panel) and that is it pretty much. Elitebook 8560w 'battery not detected', wont charge. 5 inch screen, like in new condition. There is no risk of installing the wrong driver. Laptop Tech Support: 3: Nov 11, 2019: Question Laptop to external. The problem is when I enter the Intel HD graphics Dash Board, The only monitor I can adjust, through the HD Intel Dash Board, is only the Laptop display, Intel HD Dash Board does not recognize the other monitors; therefore, I can not adjust color settings on the other monitor, only the Laptop monitor allows. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update" Need help finding your product name or product number? Already have an HP account?. 19 my external monitor was not detected anymore. Email to a Friend. I can see in display configuration that is shown like if the internal "screen is not conected" and of course "not detected" The external screen is detected propetly in this menu I open the laptop and I see that all is very well conected, cable to logic board and to the screen and it seems to be good. 0 GHz, 6 MB L3 Cache). 5gb ram graphic card and integrated Intel hd 4000. 9 mm, the ultraslim and light HP EliteBook 840 comes with VGA, Display Port, RJ-45, USB, USB-C™, and enterprise docking capabilities. Page 97: A Movie Is Not Visible On An External Display Be sure that the disc is clean. Hewlett Packard V1C51EA#ABU for £1,189. The Computer Does Not Detect the Optical Drive. com My Hp elitebook 8570p laptop does not detect my external monitor HP Compaq LA2306x using VGA cable connected through a docking station, the monitor recommended resolution is 1920x1080, but the laptop is only 1600x900. Scroll to bottom for recap I have a HP Dv6 6153cl. once connected up i did not have change any settings my laptop instantly started displaying to my TV. Check the ports on the back of the external device to which you want to connect, such as an LCD monitor or television set, and find out which type of port it uses. Laptop goes black but computer is working with extra monitor - posted in External Hardware: Sir,What Is Wrong With a Computer When the Screen Goes Black But the Lights & Computer Stay On? My. If the Laptop External Monitor is not working, detected or displaying anything when connected, or Windows 10 won't recognize the second HDMI monitor, here are some solutions to fix the issue. Connect the first external monitor to the white DVI or blue VGA port on the rear of the HP laptop. HP Smart Travel - Power adapter - AC 100-240 V - 65 Watt - for HP 250 G4; EliteBook 820 G2, 840 G1, 840 G2, 850 G2; EliteBook Folio 1020 G1 R 1,126. If it still does not fix the issue, please perform the relevant steps for HDMI related issues from this link: HP PCs - Troubleshooting HDMI Display and Sound Issues (Windows 10, 8, 7) regarding video issues. HP EliteBook 1030 G1 Notebook PC, HP. Reverting back to the standard 4. All Devices were issued drivers at install. Here is a step-by-step guide for you to fix Seagate external hard drive not showing up in My Computer in Windows 10. HP EliteBook 8570p Core i5 - 3rd Generation is no run-of-the-mill system designed for the masses. Save up to 24% on select. The Process of Burning a Disc. The numbers 1 2, or 3 are shown on the monitor icons to help you identify the monitors. I tried to connect an external monitor (i. Super-thin design. Advisory: HP Elite x2 1013 G3 Tablet, EliteBook x360 1030 G3 Notebook PCs - External Monitor Does Not Display Content When Connected With USB-C Display Adapters Notice: : The information in this document, including products and software versions, is current as of the release date. Now, I've switched to Windows 7, but now my computer cannot detect the external monitor. When you open the lid, the display only appears on the laptop screen instead of appearing in an extended mode and both the laptop screen and external monitor. For optimal performance, use the monitor menu to disable Input Auto-switching if it is enabled. When I click "detect" it doesn't detect a second dis. A Disc Does Not Play. System Configuration Sadly the HP Elitebook 8460w is not available in Switzerland, so I had to order it in the US and this is the configuration I ordered. Laptop screen not detected when using external monitor Hi As the title says, I have just upgraded my laptop to windows 10 from windows 8, I usually use the laptop screen and an external monitor, for dual screen, however in windows 10, with the external monitor connected it does not detect and other screens, am I missing something or have things. Ethernet port 2. When I upgraded to Windows 10, I plug and unplug the external monitor and it is not detected by the operating system, only one display is shown- However if I run the computer with the lid closed the external monitor gets the signal. The document is subject to change without notice. Only the laptop's LCD display can be set to the main display and the external monitor will not show as a choice in the Intel Graphics application. I have a firmware, the AMD Graphics Driver and the ViewSonic driver to the latest versions but I still have the same issue. EliteBook Folio 1040-G1 Laptop pdf manual download. 4 port for an external display. Connect the external monitor to the VGA or HDMI port on your laptop and power on the monitor. I'm having a very difficult time accessing my WD 1 TB Mypassport external drive. Integrated graphics are built into the PC and are fine for everyday use such as browsing the internet or writing email. System Configuration Sadly the HP Elitebook 8460w is not available in Switzerland, so I had to order it in the US and this is the configuration I ordered. Fix 3: Make sure your monitor refresh rates are set to same The monitor/screen refresh rate is the number of times in a second that your screen refresh the images on it. SOLVED: Thinkpad T420 does not recognize external drive For a few years I have been working with an HP Elitebook 8460p to which I connected an external drive, a Western Digital Element 2042. HP Premium Accessories. When I had vista, I used to use my small flat screen t. Still, my laptop does not recognize that an external monitor is plugged in. Under Display settings, there is an option for Multiple Displays. A Disc Does Not Play. *HP EliteBook 8570w Owners Lounge* Discussion in 'HP Business Class Notebooks' started by Aloysiusq, Aug 6, I usually use an external monitor and keyboard so I won't notice it then either, but this is still frustrating. To connect the external display to a laptop, locate the correct port on the body of your laptop. When I turned it on the other day, the monitor did not turn on. Webcam LED 7. Laptop goes black but computer is working with extra monitor - posted in External Hardware: Sir,What Is Wrong With a Computer When the Screen Goes Black But the Lights & Computer Stay On? My. Laptop Tech Support: 3: Nov 11, 2019: Question Laptop to external. Windows not being able to detect a second monitor can be a big problem, but users also reported the following issues: Windows 10 can’t detect second screen – This is a just a variation of this problem, and if you’re having issues detecting a second screen, you might want to try some of our solutions. Elitebook 8560w 'battery not detected', wont charge. One via VGA and the other display port Cable. I'm using DisplayPort, but I do not see any video, what's wrong? The DisplayPort input may not be selected as the active input on the monitor. 4 kg) with various mesurements, benchmarks, and ratings. A Movie Stops, Skips, or Plays Erratically. It is now pretty small on the laptop display but that is an acceptable trade-off until it gets fixed properly. Still, my laptop does not recognize that an external monitor is plugged in. But after upgrading my kernel to 4. Connect the first external monitor to the white DVI or blue VGA port on the rear of the HP laptop. The Elitebook will also be accessible through HP’s Workwise application, through which users can remotely lock their systems, detect tampering, monitor performance and temperatures, and. I'm having a very difficult time accessing my WD 1 TB Mypassport external drive. Windows 10: HP Elitebook 840 G5 Can Only Use One Monitor at a Time via Docking Station Discus and support HP Elitebook 840 G5 Can Only Use One Monitor at a Time via Docking Station in Windows 10 Drivers and Hardware to solve the problem; I know this topic comes up often but I've read through them all and this specific issue does not appear on this forum anywhere, it pertains to the. 9 mm, the ultraslim and light HP EliteBook 840 comes with VGA, Display Port, RJ-45, USB, USB-C™, and enterprise docking capabilities. Windows assigns it a drive letter but does NOT display the volume name. Some HP laptops have only one of the connector types, while high-end models may have both. HP EliteBook x360 1040 G6 Notebook PC Elevate expectations Precision craf ted with a unibody CNC aluminum design, the industr y leading features of the HP EliteBook x360 1040 include built-in privac y , hardened securit y , and collaboration tools all in one highly versatile 360° design that lets you work the way you want. Windows not being able to detect a second monitor can be a big problem, but users also reported the following issues: Windows 10 can’t detect second screen – This is a just a variation of this problem, and if you’re having issues detecting a second screen, you might want to try some of our solutions. HP EliteBook 820 G3 Notebook PC Access o ries a n d se r v ices (n ot in c lu de d ) H P Ult ra S l i m D o c k i n g St at i o n Designed exclusively for ultraslim HP EliteBook Notebook PCs, the HP UltraSlim Docking Station expands display, net work , and device connectivit y so you can be more productive. The external monitor is primary display but extending it to other display in laptop does not turn it on. I have tried fn+F4 and other laptop (using the same cables). Advisory: HP EliteBook 840r, 846r G4, 830, 840, 850 G5 Notebook PCs - Computer Does Not to Switch Display to VGA Monitor in The BIOS Notice: : The information in this document, including products and software versions, is current as of the release date. HP Mini 5103 Software and Driver Downloads HP® Customer Download the latest drivers, firmware, and software for your HP Mini 5103. Enjoy a remarkable balance of comfor t and feedback with the HP Premium Keyboard engineered for accurac y. I have HP's latest 3993 W 20 Jan 2015 Intel Video Driver installed. HP ZBook Studio G4-Y6K17EA HP EliteBook 850 G5 3JX58EA Lenovo ThinkPad T580-20LAS01H00 HP EliteBook 1050 G1-4QY20EA Dell XPS 15 9570 i7 UHD Apple MacBook Pro 15 2018 (2. In that case, just turn the Dell U2414H OFF and then back ON. Many of these setups are unpredictable and unfortunately do not work for everyone. If you have a USB-plug keyboard, plug it in. The connection to the external monitor and the network works fine - but I cannot seem to plug in any peripherals into the USB ports on the docking station. 4 kg) with various mesurements, benchmarks, and ratings. After installing Technical Preview my Acer monitor is not detected when plugged in by VGA to Lenovo G500 laptop. Drivers say they are correct and updated. Tried F4, F11, Device manager - 6170798. Still, my laptop does not recognize that an external monitor is plugged in. 5gb ram graphic card and integrated Intel hd 4000. I tried to connect an external monitor (i. To use it, just plug in your HDMI output device and switch the computer from PC mode to HDMI mode using the HDMI IN button under the bottom left hand side of the display. When you open the lid, the display only appears on the laptop screen instead of appearing in an extended mode and both the laptop screen and external monitor. The monitor is not recognized by anything under the Control Panel or Windows + P or display preferences or anything I try. Laptops have a built-in advantage here, since they have one screen: to boost productivity, just add a monitor. You’ll be fine watching movies on YouTube or looking at photos, but more complex tasks may be slow. HD Camera (Select models only) 9. To use it, just plug in your HDMI output device and switch the computer from PC mode to HDMI mode using the HDMI IN button under the bottom left hand side of the display. Re: Two External Monitors - Only one working [Lattitude E6430] Hi oldcastlewflorida, Welcome to the community. There is no risk of installing the wrong driver. To change back to PC mode, just hold the HDMI IN button. Touch Fingerprint sensor 3. Similar threads; Question Can't connect laptop to an external display through normal HDMI: Question External monitor black screen when connected to my laptop HDMI port: Question HP Notebook 17-x010ca was dropped 3ft onto a rug; backlight works, but no picture. However, you may still experience blurry text in Office applications when you have more than one monitor and the. The document is subject to change without notice. Let us know which docking station you are using and what kinds of ports are there on the docking station. Windows assigns it a drive letter but does NOT display the volume name. For more information on configuring an external monitor, see Configuring an external monitor on page 7. This Cable is excellent. Get work done easier with the HP EliteBook 840. I was originally planning on purchasing an HP Elitebook 8760w but when their availability was delayed by a month or so, I started to look at the Dell Precision M6600. It is now pretty small on the laptop display but that is an acceptable trade-off until it gets fixed properly. View online or download Hp EliteBook 2760p User Manual, Specification. If the monitor is detected, the Multiple Displays option will appear in the drop-down menu list next to Display. What else could I ask for in my new favorite laptop?. 5 on an HP EliteBook 2540p. To my surprise, I think I actually prefer the Dell! I have had many HP laptops over the years, both professionally and personally, and all of them have been good, reliable computers. Windows 10 - 9926 Does not detect external monitors Since upgrading to Windows 10 - Build 9926 my laptop does not detect my secondary monitors. Enjoy a remarkable balance of comfor t and feedback with the HP Premium Keyboard engineered for accurac y. The problem is when I enter the Intel HD graphics Dash Board, The only monitor I can adjust, through the HD Intel Dash Board, is only the Laptop display, Intel HD Dash Board does not recognize the other monitors; therefore, I can not adjust color settings on the other monitor, only the Laptop monitor allows. If the problem. They work fine until you try to connect to an external monitor/TV/projector and then the trouble begins. If you call this number during regular business hours, most likely you will get staff located in our New Mexico facility. 04, my laptop has been unable to detect/use an external monitor attached via HDMI. Note: For Broadwell and Skylake hardware, you must install at least 10. Apparently, AMD's Display Power Management interacts badly with jessie's Linux kernel. last week my HP Elitebook 8460w arrived and I thought I should write a little review. DisplayPort not detecting when waking from sleep. Save up to 27% on select. 15 kernel made the problem disappear. Ethernet port 2. WD External HD - CHKDSK throwing "The drive detected a controller err" Hi, This is my first post on the forum. had a PC monitor cord input). To change back to PC mode, just hold the HDMI IN button. Now HP elitebook 8440p with docking station does not detect external monitor. Dual monitor docking station If your Windows PC doesn't come equipped with a port that connects to another monitor, a docking station is the solution to your workplace woes. This video card uses an 8pin power connector and still does not require special settings. and then it stopped. but nothing is visible anywhere else under windows config. Windows not being able to detect a second monitor can be a big problem, but users also reported the following issues: Windows 10 can’t detect second screen – This is a just a variation of this problem, and if you’re having issues detecting a second screen, you might want to try some of our solutions. HP EliteBook x360 1040 G6 Notebook PC Elevate expectations Precision craf ted with a unibody CNC aluminum design, the industr y leading features of the HP EliteBook x360 1040 include built-in privac y , hardened securit y , and collaboration tools all in one highly versatile 360° design that lets you work the way you want. He argues that the simple device is reliable, simple to use — just attach it to a fingertip and turn the machine on — and "could provide an early warning system for the kinds of breathing problems associated with COVID pneumonia. windows 10 won't detect second monitor. HP EliteBook 725 A10-8700B 12 8GB/256 PC T4H20EA Exdemo (A1 Condition), from Athema Services Ltd 0330 998 0630 0330 998 0630 [email protected] The HP Elitebook 2170p is a light and durable business notebook with above-average battery life, but its small touchpad makes it tough to execute Windows 8 gestures. System is not detecting another monitor. And I get zero signal and just the message no DP cable. HP EliteBook 850 G3 Notebook PC Access o ries a n d se r v ices (n ot in c lu de d ) H P Ult ra S l i m D o c k i n g St at i o n Designed exclusively for ultraslim HP EliteBook Notebook PCs, the HP UltraSlim Docking Station expands display, net work , and device connectivit y so you can be more productive. Most laptops utilize on or more of the following connections: HDMI, DisplayPort, DVI, or USB-C (Thunderbolt 3). The connection to the external monitor and the network works fine - but I cannot seem to plug in any peripherals into the USB ports on the docking station. HP EliteBook 2730p Notebook PC. Display Quality. * HP EliteBook 8570w - I've tried updating drivers on laptop and monitors. The document is subject to change without notice. Note: Most laptops allow you to connect one external monitor. Hp EliteBook 2760p Pdf User Manuals. To change back to PC mode, just hold the HDMI IN button. USB devices not detected on HP Elitebook Ultrabook My 2 months ols HP Elitebook Ultrabook (running Windows 8) stopped recognizing USB devices (mice, keyboards) when plugged in while Windows is running. The Elitebook will also be accessible through HP’s Workwise application, through which users can remotely lock their systems, detect tampering, monitor performance and temperatures, and. uk Cart Contents Checkout My Account. After installing Technical Preview my Acer monitor is not detected when plugged in by VGA to Lenovo G500 laptop. I have HP's latest 3993 W 20 Jan 2015 Intel Video Driver installed. HP Elitebook/HP 2013 Docking: Elitebook will acknowledge only an external monitor at the same time I have a HP Elitebook that I anchor on a HP 2013 Ultra Slim Docking Station. I have looked for Intel VGA drivers for Linux but Intel only offers them for Windows. I am extremely impressed with its display, and recently made another purchase of 2 of them for my primary work PC's docking station. - or - To set the external monitor to be the only display, click Notebook monitor off. Part 1 The need to connect an external monitor or screen to your current laptop. The external monitor is primary display but extending it to other display in laptop does not turn it on. Dedicated cards have more advanced. Use the computer only on a hard, flat surface. I have every driver in HP's Softpaq database installed. Do not allow another hard surface, such as an adjoining optional printer, or a soft. To work around this issue, use one of the. 5 inch screen, like in new condition. I am happy about it. HP Elitebook 1040 G4 Series Processor: Intel Core i7 7500U, Intel Core i7 7820HQ Graphics Adapter: Intel HD Graphics 620, Intel HD Graphics 630 Display: 14 inch Weight: 1. HP EliteBook x360 1030 G3 and G4 - External Display Support Difference Between G3 and G4 Models Notice: : The information in this document, including products and software versions, is current as of the release date. When you open the lid, the display only appears on the laptop screen instead of appearing in an extended mode and both the laptop screen and external monitor. The HP Compaq 8510w is the latest 15. Without resolution, will go back to Windows 7. 1 Gen 1 port 4. This Cable is excellent. Windows 10: HP Elitebook 840 G5 Can Only Use One Monitor at a Time via Docking Station Discus and support HP Elitebook 840 G5 Can Only Use One Monitor at a Time via Docking Station in Windows 10 Drivers and Hardware to solve the problem; I know this topic comes up often but I've read through them all and this specific issue does not appear on this forum anywhere, it pertains to the. last week my HP Elitebook 8460w arrived and I thought I should write a little review. In particular you enable/disable the external VGA port with Fn+F4 on the HP Elitebook. Reset Systems Offers — Refurbished HP Elitebook 820 G3, i7 processor, 6th Generation, 512 GB M. It is recommended for the affected HP systems (shown below) to download and install the latest HP BIOS update (dated on or after Feb 1st, 2019). There is also an HDMI 1. External VGA port not working (monitor detected, no signal) When attaching external monitor to VGA port it is being detected by ATI Catalyst control panel but no signal (problem started suddenly). System Configuration Sadly the HP Elitebook 8460w is not available in Switzerland, so I had to order it in the US and this is the configuration I ordered. Save up to 27% on select. Monitor is HP LA2205wg. DisplayPort not detecting when waking from sleep. 5gb ram graphic card and integrated Intel hd 4000. HP EliteBook 8560w Dreamcolor vs Non-Dreamcolor short review Build quality is fantastic, no flex whatsoever and very solidly built. External monitor not detected after. The HP Compaq 8510w is the latest 15. I only see one Generic Monitor detected in Dev Mgr. @JJ452: somehow, you don't have the intel driver enabled and/or installed. The document is subject to change without notice. Under System-> Preferences-> Display I only see one monitor. 5 on an HP EliteBook 2540p. The monitor is not recognized by anything under the Control Panel or Windows + P or display preferences or anything I try. To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. External Monitor Not Working Via HDMI Cable: Summary: After updating from 1703 to 1809 we are experiencing an issue where the external monitor has stopped working. It combines a number of key features to deliver the power to work hard and play harder anywhere. HP offers a variety of power cables and adapters (each sold separately) for your overall computing needs. Most laptops utilize on or more of the following connections: HDMI, DisplayPort, DVI, or USB-C (Thunderbolt 3). 8th Generation Intel® Core™ i3 processor. im not using any type of adapter on my PC, and yes, its plugged in the same way, he has two VGA outputs on his PC, once for the graphics card and once for the CPU or something like that, im not too great with PC's but i know the basic, ive literally just connected the cable from the VGA cable from my PC to the monitor, my friend did the same. When I connect the external VGA port to a projector or external monitor and press Fn+F3 to switch to the external port, nothing happens. to extend my laptop's desktop (the t. The computer does not connect to wifi or has a yellow exclamation mark over the wifi symbol saying it is a limited connection. It's connected, via VGAcable, to a Samsung laptop that is less than 2 years old and the monitor worked fine with Windows 8. The connection to the external monitor and the network works fine - but I cannot seem to plug in any peripherals into the USB ports on the docking station. Subscribe to RSS Feed. The laptop has its own LCD display, as well as an external VGA connector and a DisplayPort plug. When I click "detect" it doesn't detect a second dis. In that case, just turn the Dell U2414H OFF and then back ON. doesn't detect it. The monitor keeps going to sleep. View online or download Hp EliteBook 8760w User Manual. To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Important note: I don't want any screens mirroring another (so essentially I need 2 full size external, independent screens). But that feature no longer shows up. The model of docking station is "Prokord Workplace Charging. *HP EliteBook 8570w Owners Lounge* Discussion in 'HP Business Class Notebooks' started by Aloysiusq, Aug 6, I usually use an external monitor and keyboard so I won't notice it then either, but this is still frustrating. - Examples: "SL-M2020W/XAA" Include keywords along with product name. The interesting thing is that when I go to settings under properties it shows an icon of an old computer monitor (not a flat panel) and that is it pretty much. On the HP Envy all-in-one desktop, for example, the "HDMI IN" port is located on the lower left hand side of the monitor. Multiple monitors are awesome. Xrandr does recognize the monitor and I'm am able to enable the monitor, but the monitor only shows a white background. Enjoy a remarkable balance of comfor t and feedback with the HP Premium Keyboard engineered for accurac y. In that case, just turn the Dell U2414H OFF and then back ON. The only issue I have is I can not connect an external screen through docking station by USB type C to my laptop. The document is subject to change without notice. This is because many laptops are often used for storing and showing presentations, and it just makes sense to have the laptop all ready to go in that respect. In-depth review of the HP EliteBook 8770w DreamColor (Intel Core i7 3610QM, NVIDIA Quadro K4000M, 17. How wrong could I be! No matter which of the DisplayPorts the monitor was connected in the docking station the W540 did not recognize the monitor at all. Use the Function (FN) key + F4 If memory serves for HP laptops (if it is not the F4 button, look on your keyboard keys for the one with a small square that looks like a monitor that has the same face color as the FN key) to cycle the internal / external monitors. and then it stopped. An issue may occur when trying to set the external monitor as the main display when it is connected to the Dell D6000 Universal Dock. 15 kernel made the problem disappear. 69 incl VAT Limited or No Stock. Monitor is HP LA2205wg. Thanks again JJ and Happy Holidays bro. This has made the laptop experience clumsy as they have to rely on external webcams and it's defeating the purpose of using a wireless, compact laptop. Regards, Joe. I have every driver in HP's Softpaq database installed. If only one monitor is showing in the window, first verify that the connections are secure between the monitors and the computer. For HP products a product number. HP EliteBook 840 G5 offers powerful collaboration tools and world-class security in a ultra-slim, eye-catching premium design. If the monitor is detected, the Multiple Displays option will appear in the drop-down menu list next to Display. Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. The monitors I am using are "setup computer to use multiple monitors". When you open the lid, the display only appears on the laptop screen instead of appearing in an extended mode and both the laptop screen and external monitor. Most external monitors receive video information on the computer using the external VGA video standard. In fact, this is a great way to test your laptop to see if all you need is to replace the screen. There are two main types of graphics card – integrated and dedicated. There's also 24/7 toll-free hardware tech support and a one-year limited warranty on. 53-GHz processor 12-MB L2 cache, 1066-MHz front side bus (FSB) √ X9100 Dual Core 3. Desktop PCs typically allow up to two external monitors without the need for an expansion port or additional software, although HP PCs with HP Multi-Display Capable technology can easily support up to three monitors. on the HP lP2480zx, turn on Hot Plug Detect support. Ok, so i got this HP Elitebook 8560w on ebay, seller refurbed. Internal microphones (2) 5. Windows 7 will apply the last known display topology, which is the state of the laptop after step 4 above. Also, check both the monitors with different video cable. Vaardu, Dec 26, 2019, in forum. I'm having a very difficult time accessing my WD 1 TB Mypassport external drive. Working just fine. Tried F4, F11, Device manager - 6170798. PLEASE HELP WITH DATA RECOVERY I connected the drive using USB. In this case, the monitor was recognized by the W540. I have the same hp elitebook 8460 p laptop and my configuration is (external cables/ hardware): vga cable -> vga monitor DP converter to HDMI -> HDMI cable -> Samsung flat screen. The screen resolution on this HP monitor is phenomenal. Hp Docking Station Not Detecting Second Monitor. Strange enough, when the device is connected it gives a "beep" sound, normally windows makes when you add new device like USB strick/hdd. but nothing is visible anywhere else under windows config. The initials dpm seem to stand for Display Power Management. I use my Surface Pro mDP = DP in ( monitor 1) DP out = mDP in (monitor 2), and it works fine. At home, the HP Pavilion series continues to provide reliable performance at a reasonable price, year after year. Most laptops utilize on or more of the following connections: HDMI, DisplayPort, DVI, or USB-C (Thunderbolt 3). The problem is when I enter the Intel HD graphics Dash Board, The only monitor I can adjust, through the HD Intel Dash Board, is only the Laptop display, Intel HD Dash Board does not recognize the other monitors; therefore, I can not adjust color settings on the other monitor, only the Laptop monitor allows. the monitor im trying to connect to is a Lg Flattron wide 2000:1 digitial fine contrast with 5 ms response time. 0TB SSD drive, this PC is capable of handling most of essensial business tasks. 04 on HP Elitebook with Nvidia GTX1050 graphics card. FIXES: - Fixes intermittent issue where DVI is not detected after docking the unit. Created attachment 955308 dmesg output Description of problem: I'm using a HP ZBook 14 with a HP Z24i Monitor connected to the displayport of the HP Ultraslim 2013 Dock. I have similar problem with HP laptop HDMI output'display' shows 1&2 monitor but no picture on second monitor. Worked fine with Windows 7, but after upgrade to Windows 10, it will not detect the second monitor. Tried F4, F11, Device manager - 6170798. The document is subject to change without notice. 6 GHz, 560X). In Display Settings, click the Detect button. I upgraded to Windows 10 today and this monitor can't be detected when trying to add an external monitor vis settings. HP EliteBook 1040 G4 screen wont come one, HP EliteBook 1040 G4 not powering on, HP EliteBook 1040 G4 not turning on, HP EliteBook 1040 G4 dont start, HP EliteBook 1040 G4 login problems, HP EliteBook 1040 G4 no display available. What else could I ask for in my new favorite laptop?. Page 1 HP EliteBook User Guide; Page 2 This user guide describes features that are Bluetooth is a trademark owned by its common to most models. HP EliteBook x360 1030 G3 and G4 - External Display Support Difference Between G3 and G4 Models Notice: : The information in this document, including products and software versions, is current as of the release date. Hi! I saw you have the solution in order to have 3 displays in total. The monitor keeps going to sleep. But if there are other malfunctioning parts like your video card, for example, the external display may not work [5]. Display Quality. Even when I boot up, the Dell logo and spinning circles show up on my external monitor NOT the internal display. Category Description HP EliteBook 8530p Notebook PC HP EliteBook 8530w Mobile Workstation Product Name HP EliteBook 8530p Notebook PC √ HP EliteBook 8530w Mobile Workstation √ Processors Intel® Core™2 Duo processors QX9300 Quad Core 2. Click Next to run the Hardware and Device Troubleshooter. This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Connect the external monitor to the VGA or HDMI port on your laptop and power on the monitor. However, at times, users complain that their HP laptop webcam not detected. 0 docking stations (DisplayLink) and plugged it in. DisplayPort not detecting when waking from sleep. I just reinstalled windows on it. - or - To set the external monitor as a copy of the primary monitor, click Mirror. xapfeltortexp - but then it doesn't detect it. Under Display settings, there is an option for Multiple Displays. Personal accounts. Save up to 25% on select. xapfeltortexp - but then it doesn't detect it. Not sure about only 1 external monitor. The screen resolution on this HP monitor is phenomenal. Use Windows Key + P to extend the display again to the external monitor. If I restart the ELiteBook it does not detect to an external monitor it does not work. Rather, the system tries to appeal to the professional user and touts features such as a premium chassis, great display, long warranty, and powerful processing capabilities. I just bought one of your USB 3. On rare occasions, it works but it is not reliable. The laptop measures at 338 x 237 x 18,9 mm and weighs at 1,54 kg. If there is no hardware issue with the computer, this should do the trick for you. it doesnt happen on all of our 7370s, but 40%. At home, the HP Pavilion series continues to provide reliable performance at a reasonable price, year after year. Re: Two External Monitors - Only one working [Lattitude E6430] Hi oldcastlewflorida, Welcome to the community. I have a HP Elitebook Folio 9480m for work (first day at a new job was yesterday) that will not allow me to use the dual monitors. View and Download HP EliteBook Folio 1040-G1 user manual online. We have a user that has two monitors connected. Click on view all option on the upper left corner. To connect your laptop to an auxiliary display, you’ll need to know what kind of ports your laptop has to make sure the connection between the two devices is compatible. The external monitor is primary display but extending it to other display in laptop does not turn it on. I've run into a similar problem myself, only with one external monitor.